Our client is a well known European importer and they are looking for a Sales Manager to take care of 2 major retailers account. This person will be an individual contributor, reporting to the MD.

Key responsibilities include:

• Responsible for managing and nurturing key accounts, including handling current business, participating in annual tenders and expanding the client base and product categories.

• Maintain frequent and effective communication with clients located in Europe, USA, and Australia.

• Collaborate closely with counterparts in Europe to streamline operations and ensure client satisfaction.

• Work in conjunction with merchandisers to secure the best products at competitive prices.

• Liaise with suppliers to ensure product compliance, develop new items, and meet deadlines for large-scale projects.

• Manage client inquiries, proactively suggest new items, and drive sales growth.

• Accompany clients on trips to fairs and factories, providing valuable insights and fostering strong relationships.

• Conduct market research, visit clients in Europe, USA, and Australia to generate new inquiries, and identify growth opportunities.

• Attend trade fairs and visit factories in Asia to stay updated on industry trends and forge strategic partnerships.

• Ensure accountability for annual turnover per client.

• Investigate and address any customer claims or concerns promptly and effectively.

• Determine pricing for orders and offers, considering market dynamics and business objectives.

To succeed in this role, you should have at least 3 years experience in sales.